Privacy policy

This English version is provided for information. In the event of a discrepancy, the Spanish version shall prevail.

DATA CONTROLLER

Business name: JUAN PABLO SADA CINCA

Registered address: FLORIDABLANCA, 22 – 08301 MATARÓ (BARCELONA)

N.I.F.: 18525230H

Email: contacto@eflowcoaching.com

Domain name: eflowcoaching.com

EFLOWCOACHING.COM processes personal data in accordance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 and other applicable data-protection legislation.

SCOPE

This policy applies to people who visit the EFLOWCOACHING.COM website; contact EFLOWCOACHING.COM by email, chat or forms; request information about products or services; participate in commercial actions; enter into a contractual relationship; or use any service that involves the communication of personal data.

Users must provide accurate, relevant, current and truthful data concerning their own identity. Anyone who provides third-party data is responsible for having the appropriate authorisation. The services are intended for adults; data concerning minors requires prior consent from their parents, guardians or legal representatives.

PURPOSES OF PROCESSING

Personal data may be processed to respond to enquiries and information requests; manage the commercial or contractual relationship; provide and charge for contracted services; send commercial communications when prior consent has been obtained; manage recruitment processes; maintain legally required records; improve the website and obtain usage statistics; prevent fraud and protect the security of systems; and comply with legal obligations.

When cookies or similar technologies are used, information may be stored on the user's device to improve usability, understand browsing habits and obtain statistical information. Further information appears in the Cookie Policy.

LEGAL BASIS

The legal basis for processing is, as applicable, the user's consent, performance of a contract or pre-contractual measures, compliance with a legal obligation and EFLOWCOACHING.COM's legitimate interest in responding to requests, ensuring security and improving its services. Consent may be withdrawn at any time without affecting the lawfulness of previous processing.

DATA RETENTION

Personal data will be retained only for as long as necessary for the stated purposes and, once the relationship ends, may remain duly blocked during the statutory limitation periods in which liabilities may arise.

RECIPIENTS

Data may be accessed by authorised personnel and service providers that support the provision of services. Where necessary, data may also be communicated to public authorities, courts or law-enforcement bodies in accordance with the law. Providers that process data on behalf of EFLOWCOACHING.COM are subject to the obligations of Article 28 GDPR.

INTERNATIONAL TRANSFERS

If a service requires an international transfer of data, appropriate safeguards will be applied and the relevant information will be provided before the transfer takes place.

USER RIGHTS

Users may exercise the rights of access, rectification, erasure, objection, restriction of processing and data portability, and may withdraw consent at any time.

To exercise these rights, send an email to contacto@eflowcoaching.com or a written request to EFLOWCOACHING.COM at FLORIDABLANCA, 22 – 08301 MATARÓ (BARCELONA), identifying the right exercised and providing sufficient proof of identity.

Users also have the right to lodge a complaint with the Spanish Data Protection Agency or the competent local supervisory authority.

SECURITY AND CONFIDENTIALITY

EFLOWCOACHING.COM applies appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration and disclosure. Access is limited to people who need it for their duties and are bound by confidentiality.

EFLOWCOACHING.COM AS DATA PROCESSOR

When EFLOWCOACHING.COM processes personal data on behalf of a client, it will act as a processor under Article 28 GDPR. Data will be processed only on documented instructions, used solely to provide the contracted service, kept confidential and returned or deleted at the end of the service unless retention is legally required.

Sub-processors will only be engaged under the conditions permitted by law and will be subject to equivalent data-protection obligations. EFLOWCOACHING.COM will assist the client, where applicable, with data-subject requests, security incidents and compliance obligations.

UPDATES

EFLOWCOACHING.COM may update this policy to reflect legal, technical or service changes. The current version will always be available on this website.